FAQ

Custom orders process in 5 to 7 business days and then ship via USPS First Class. Please allow up to two weeks to receive your order after you checkout. If you order a product that is ready to ship, your order will ship within 1 to 3 business days via USPS First Class. Look for the Ready to Ship badge to understand what can be shipped right away.

READY

We ship all orders via USPS First Class. If you are located inside the United States, you should receive your order within two weeks.

If you are located internationally, please allow 4 to 6 weeks to receive your order.

Absolutely! Please contact us for a quote.

We happily supply frequent discount codes to our email subscribers. Want a discount code? Get an instant 20% discount by clicking here.

This jewelry was created with the utmost care and love. Follow these simple steps to keep your jewelry looking its best year after year:

  • Use a polishing cloth regularly to effectively clean your jewelry.
  • Always store jewelry separately; in a box or in an anti-tarnish pouch (precious jewelry only).
  • Always remove jewelry before swimming, bathing, doing household chores, or using abrasive cleaners.
  • Apply beauty products such as perfume, hairspray or deodorant before wearing jewelry as certain chemicals in these products may damage the finish.

After placing your order, you will receive an order confirmation via email. If you do not receive this email and are unsure if your order went through, please contact me at madamvontrinket@yahoo.com

Every item is packaged in a decorative Organza gift bag and is ready for presentation.

Orders are processed in 1 to 3 business days on ready to ship items and 1 to 2 weeks on custom orders. Be sure to contact us as soon as possible for any changes that need to be made. madamvontrinkets@yahoo.com

All of my jewelry is lead and nickel free. I use silver plated copper, copper, or solid sterling silver wire and pewter charms.